Support

Start with the problem, not your private keys.

Help with setup, account access, sync and purchases.

HyperPrompt is built and supported by an independent developer. Email support@hyperprompt.dev for support. Please never send provider API keys, passwords, full payment-card details or private creative content unless we explicitly agree that it is necessary to diagnose an issue.

What we can help with

Signing in

You can sign in with Google or request a one-time code by email. If an existing HyperPrompt account uses Google for that address, continue with Google.

Make a report actionable

Include the HyperPrompt version, Chrome version, a short list of steps that reproduce the issue, and a screenshot with personal information removed. For an order issue, include the checkout email and Creem order reference. This is usually enough to start without exposing credentials.

Deleting your account and data

Signed-in users can delete their account and cloud account data directly in the extension: open Settings → Account, expand the danger zone and confirm deletion. If you prefer, or cannot sign in, email support@hyperprompt.dev from your account email and we will complete the deletion for you; we target completion within 30 days unless retention is required by law or for a legitimate security or fraud-prevention need.

Before launch

HyperPrompt is preparing for Chrome Web Store release. The public listing and checkout are not live yet; the support address above is still the right contact point for launch questions.

Related pages

Read Privacy for data handling, Terms for product boundaries and Refund & Purchase Support for checkout-related information.